This hits both professionally, as well as personally. Ross is 10 now and I still have "When you can't get what you want, take a deep breath to help yourself feel better" as a mantra. He still expects anyone in our household who says "I am sorry" to then ask "How can I help?"
The best part is that both of them, as well as others, I apply in my professional life to manage my emotions and response to others.
Hey John -
This hits both professionally, as well as personally. Ross is 10 now and I still have "When you can't get what you want, take a deep breath to help yourself feel better" as a mantra. He still expects anyone in our household who says "I am sorry" to then ask "How can I help?"
The best part is that both of them, as well as others, I apply in my professional life to manage my emotions and response to others.